We currently offer exchanges for store credit vouchers. This is a quicker & easier process than waiting for your refund to re-purchase the item that you want. It also gives you the freedom to browse our website, wait for a new launch, or just purchase in your own time!
Remember to include your packing slip in the returned parcel, or we won't be able to identify your order! Please tick the relevant box on your packing slip to mark the reason for your exchange. Ship the item(s) to the address below and as soon as we receive and inspect it, we will reach out to you to inform you the store credit voucher has been applied.
Store credit will only be assigned to the email address used to place the original order.
We advise you to ship using a tracked service & make sure to keep hold of your proof of postage should this get lost in transit.
Note, we do not accept exchanges on items bought in the Buy 1 Get 1 Free deal.