Help Center


General Questions

How can I contact Fabyka?

What payment methods do you accept?


Do you ship worldwide?

How do I track my order

How long does shipping take?

I didn't receive my package but tracking says it was delivered?

How long until I get my tracking code?

Returns & Refunds

How do I return my item?

How does the Lifetime Guarantee work?

I haven't received my refund

What is your exchange policy?

Product Information

What materials do you use?

How can I protect my pieces?

Can I wear my pieces in water?

Do pendants come with chain?